Frequently Asked Questions

Everything you need to know about Odyssey BMX parts and gear.

What is the warranty policy on Odyssey 41-Thermal products?

Odyssey's 41-Thermal processed products, including forks, bars, and cranks, are covered by a legendary lifetime warranty against bending and breaking for the original purchaser.

How long will it take for my order to ship?

Most orders are processed within 1-2 business days. Domestic shipping typically takes 3-7 business days depending on your location and the selected shipping method.

Do you ship BMX parts internationally?

Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination and package weight.

Can I return a product if it doesn't fit my bike?

We accept returns on unused, uninstalled items in their original packaging within 30 days of purchase. Please note that the customer is responsible for return shipping costs unless the item is defective.

How do I know if a specific hub or rim is compatible with my current setup?

Compatibility details like axle size and hole counts are listed on every product page. If you are unsure, our technical support team is available to help you find the right match for your build.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout experience.